Questions

Yes. Every card listed on a pack page is a specific physical card — a real, graded-and-scanned One Piece card we own and hold for you. The moment you draw it, it is taken out of that pack's pool and filed in your vault under your account.

The one exception is a card that is out of stock when you draw it, on a pack with stock replacement: that pull pays the card's listed value in berries instead of the card (Purchase Terms 3.3). The pack page shows which cards are out of stock, and what each pays, before you open, and your ledger shows what you got.

From your vault you can have it posted home, or sell it back to us at the reference value we show you. Nothing you pull is a picture of a card, a token, or a promise of a later card: you get the card itself or, when it is out of stock, its listed value in berries.

Every pack lists every card in it and the exact chance of each, solved from the real card values against the pack price. The chances are fixed for that pack's version and always total 100.0000%.

The draw happens on our server, before any animation starts, and you confirm the odds on the page before you open. Past opens never change the odds of the next one.

There is one exception, set out in Purchase Terms 7.3: a multi-pack run on a pack without stock replacement. If a pack in your run takes the last copy of a card, the rest of that run is drawn from the cards still in the box, with the sold-out card’s chance shared among them in proportion, and your ledger shows it. Each pack page says whether that pack has stock replacement.

On a pack that shows stock replacement, every card has a listed value in berries on the pack page. If you draw a card whose last copy has already gone, we pay you that card's listed value in berries instead of the card — a card listed at 5,000 berries pays 5,000 berries. The odds you saw do not change, and a run is never cut short by it.

On a pack without stock replacement, the last copy of any card in the pool closes that version instead, because the odds can no longer be honoured. If that happens part-way through your multi-pack run, the rest of the run continues at the same price only while the cards still in the box meet the odds rules every version must meet — drawn from those cards, the sold-out card’s chance shared among them in proportion. If they do not, the run stops there, and the packs not yet opened are not opened and not charged (Purchase Terms 7.3).

It is the honest figure for the run you have picked: how many of those opens we expect to be paid in berries rather than in a card, on the stock left in the box right now. It is worked out card by card from the copies remaining, not guessed.

It shows on every stock-replacement pack where the figure rounds to a pull or more. It moves as stock sells — the odds and the price you accept never do.

A pack with stock replacement never closes because a card sells out, not even its top card: we put a copy we hold in reserve back in, or buy the card back in, and until it is back a pull of it pays its listed value in berries. A pack without stock replacement closes at the first sell-out.

A pack with stock replacement is never taken off sale for a restock — not even when every card in it has gone. It stays on the shelf at the same price and odds, and an opening that draws a card we hold no copy of is paid that card’s listed value in berries, so a pack never goes dark on you; our own alert tells us to restock it. We may still put one pack On hold for an operational reason; its page says why, and nothing is charged while it is on hold.

The pack page always says why a pack closed or paused, and a version is never quietly re-priced. A closed pack that comes back is published as a new version with its own price, card list and odds, which you see before you open.

Yes. One table for every customer, published on the pack page before anyone opens. Nobody gets a better or worse table, and there is no hidden weighting by spend, level or history.

Berries are Ohara’s in-game currency. You top up, spend them on packs, and see every movement in your ledger. They are not a gift card or store credit, have no cash value and never expire.

Berries — including berries paid out by a stock replacement or a buy-back — cannot be cashed out or used for postage. They are only spendable on packs.

No. Ohara runs in demo mode right now: no real payment is taken, demo berries have no value, and openings, buy-backs and postage requests are demonstrations. Please don't enter a real address or real payment details.

We will tell you clearly before paid sales start, and ask you to accept the terms that will apply at that point.